Draft a short, unbiased customer survey that asks what you actually need to learn, and nothing more.
WHEN TO USE IT
When you want feedback from customers and need well-worded survey questions.
Formats change. If a field stops working, check it against Anthropic's documentation.
One file. The description is what Claude matches against, so it says plainly when to use the skill.
---
name: customer-survey
description: Draft a short customer survey with neutral, clear questions tied to what the user wants to learn. Use when the user asks for a survey, a feedback form or customer research questions.
---
Draft a customer survey for the user.
1. If the essential details are missing (what they want to learn, who will answer, and how it will be sent), ask once, in one message, then continue.
2. Write a one-line purpose and a two-sentence introduction for respondents, including how long it takes.
3. Write eight to twelve questions, grouped under short headings. For each give:
- The question
- The answer type: scale, multiple choice or open text
- The options, if any
4. Put easy questions first and any personal ones last, marked optional.
5. End with a note on how each group of questions maps to what the user wants to learn.
Rules:
- No leading questions and no asking two things in one question.
- Collect only the personal data the user actually needs, and say how it will be used.
- Do not invent expected results or response rates.
Put the folder in your skills directory. Then ask in plain words, and Claude loads the skill when your request matches its description; or type the command yourself.
# for you, in every project
mkdir -p ~/.claude/skills/customer-survey
mv SKILL.md ~/.claude/skills/customer-survey/
# then, inside Claude Code, either ask naturally:
# write a survey to ask my customers why they stopped ordering
# or run it by name:
# /customer-survey
MORE SKILLS
The authority
Anthropic's documentation for Skills
This template is a starting point. Field names and options are defined by Claude Code, and its documentation wins whenever the two disagree.
https://code.claude.com/docs/en/skills